Legal notice

Legal Notice & Disclaimer

Last Updated: July 2026

This Legal Notice and Disclaimer applies to the use of the TRIWILL website, products, and related services.

1. Company Information

TRIWILL

5900 Balcones Drive STE
Austin, TX 78731
United States

Email: support@gotriwill.com

Website: https://gotriwill.com

2. Intellectual Property Rights

All content on this website, including but not limited to logos, trademarks, product images, videos, graphics, designs, text, software, website layout, and other materials, is the property of TRIWILL or its licensors and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, modified, distributed, published, transmitted, displayed, or commercially exploited without the prior written permission of TRIWILL.

3. Product Information Disclaimer

TRIWILL makes reasonable efforts to ensure that product descriptions, specifications, pricing, compatibility information, and images are accurate and up to date.

However, typographical errors, technical inaccuracies, or changes may occasionally occur.

Actual product appearance, color, specifications, and performance may vary due to manufacturing improvements, software updates, display settings, or production changes.

TRIWILL reserves the right to correct errors and update product information at any time without prior notice.

4. Vehicle Performance & Riding Responsibility

Electric bicycles and other powered mobility products require responsible operation and regular maintenance.

Performance figures—including range, speed, climbing ability, battery life, and charging times—are estimates only and may vary depending on rider weight, terrain, weather conditions, riding habits, tire pressure, maintenance, payload, and other external factors.

Customers are responsible for complying with all applicable federal, state, and local laws regarding the ownership and operation of electric bicycles, including helmet requirements, age restrictions, licensing requirements, and traffic regulations.

Before operating any product, riders should carefully read the user manual and all safety instructions and always ride responsibly.

5. Website Availability

This website and all related services are provided on an "as is" and "as available" basis.

While we strive to maintain continuous availability, TRIWILL does not guarantee that the website will always be uninterrupted, secure, error-free, or free of viruses or other harmful components.

6. Third-Party Links

This website may contain links to third-party websites or services provided for your convenience.

TRIWILL does not control, endorse, or assume responsibility for the content, products, privacy practices, or policies of any third-party websites.

Accessing third-party websites is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by applicable law, TRIWILL shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of this website, our products, or any information provided on this website.

Nothing contained in this Legal Notice shall limit or exclude any liability that cannot legally be excluded under applicable law.

8. Compliance & Local Regulations

Laws and regulations governing electric bicycles vary by country, state, province, and local jurisdiction.

Customers are solely responsible for determining whether a product is legal for use in their area and for complying with all applicable laws, regulations, registration requirements, and safety standards.

TRIWILL makes no representation that every product offered on this website is lawful for use in every jurisdiction.